Chances are you deal with outstanding invoices on a regular basis. When your customer doesn’t pay the invoice on time, or at all, you’re left with the consequences. You send a reminder for the outstanding invoice and then another. It still feels a little uncomfortable, because it is your customer… And before you know it, you are searching Google for “customer doesn’t pay invoice, what should I do?” and not long after that for “when should I involve a bailiff?”
You’d rather not let it get that far – you’d rather see customers simply pay outstanding invoices before the payment deadline expires. After all, who wouldn’t rather avoid the whole bailiff procedure? Not to mention the costs and hours of work involved!